Returns & Exchanges
At Cycology Clothing AUS, we want you to be completely satisfied with your gear, which is why we offer a 90-day return window for items in original, unwashed, and unworn condition. Whether you need a different size or a full refund, our streamlined process ensures you get back on the road or trail as quickly as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging with all tags attached, ensuring the product is protected during transit.
Ship the Items
Print your generated shipping label and drop the package off at any Australia Post location or your chosen carrier service.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or dispatch your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing